FREQUENTLY ASKED QUESTIONS
How long before my order ships?
Your order will typically be processed in 1-2 business days, for available product. For items that are currently backordered a member of the SILVARA team will contact you. All backordered products will ship within 1-2 business days once it becomes available.
How much is shipping?
For orders over $75, shipping is free. For all other shipping a $5 flat rate is charged.
What states do you ship to?
Currently we ship to all 50 states within the US. At this time we cannot fulfill international orders.
Can I track my package?
Of course! You’ll receive an email with a tracking number upon purchase.
What is your return policy?
SILVARA accepts all unopened products within 30 days of purchase.
What happens if my order is damaged?
If you receive an order that is damaged please contact us at firstname.lastname@example.org and one of our customer service representatives will reach out to make it right.
At SILVARA, we aim to keep you moving through the finest offering of CBD products and educational materials. Our goal is goal is to inspire, educate, and curate the finest selection of CBD available anywhere.